You are here:

Xpression Webs - Stony Plain and Spruce Grove Website Design

FAQs

General

  • What do I need to have a website?

    There are 3 essential things you need to have a website:

    • a Domain name
    • a Web host
    • Content and images for your pages
  • What is a domain name?

    A domain name is the address that people use to find your company online; it's what they type in the browser's address bar to go to your website.

    For example, our domain name is: http://www.xpressionwebs.com (in today's browsers, it's not necessary to type the symbols http://  or the www).

    There are many companies that provide domains, but definitely shop around for the best price. Generally, a domain costs about about $9.00 - $10.00 a year, so if you find a company charging a higher rate, definitely see what additional services they are providing in that fee.

    Domains are purchased on a first come, first serve basis, so you may find that the domain name you want is already taken.

    Here is a GoDaddy Domain name search box that you can use to test and see if the domain name you are considering is available at this moment:

     

  • Do you provide web hosting as well?

    No, at this time we don't provide web hosting.

    Our motto is "We help you take control of your website." It is our strong belief that our clients need to take total control of where they host and are aware of what they are paying for. We want our clients to be able to shop around for the best deal possible for them, if we provide hosting, this is not possible. However, we will work with you to get that in place at the most affordable rate possible.

  • Who do you recommend for web hosting?

    Currently we recommend a company called GoDaddy. Not only are they affordable, but they also provide excellent customer support. They also do not charge additional fees for having a Content Management System, which is also a bonus.They currently have 3 hosting plans available:

    godaddy_rates

    Most of our clients go with the Economy Plan. To run a Content Management System you will also need a Linux Operating System, which is also the default for all of GoDaddy's plans.

    Please Note: From time to time, we also have coupons for this company, so make sure to contact us first before you purchase either your domain or your hosting.

  • Will I be able to update my website once it is done?

    Yes, we take great pride in this fact. Your site will be built using the latest evolution in Content Management System web site design.Once your site is completed, you can easily update your content by using a web browser. This is a perfect alternative for today's busy business owners.

  • Do you have a monthly payment plans available?

    No, at this time, we do not have a monthly payment plan for our website design packages.

    Our Payment Terms are as follows:

    We require a 50% downpayment once we start your site design. We accept Paypal payments or a certified cheque for this.

    One the day that your final site goes live, we will require the final 50% be paid in full.

  • Do you provide support after the web site is completed?

    Yes, depending on the plan that you have purchased, we provide 1-2 months of free email support.

    An initial 3 hour telephone or live training session is also provided at no cost within the support time period.

    In addition, all plans are eligible to receive a custom e-book training manual which can be referenced at a later date.

  • Do you have update or maintenance packages available?

    Of course, though most of our clients prefer to do their updates themselves.

    We do have various update and maintenance plans available at very affordable rates. Visit our services, packages and plans page for more details.

  • Where would I be able to see samples of the work you have done?

    Yes, we do. Please check our Portfolio page for projects that we have done for our valued customers.


How to?

  • How do I edit text inside an existing page on my web site?

    There are 2 parts to your website. The Front-end and the Back-end.

    social_networkThe Front-end of your site is what is viewed by the general public when they type in your site's domain URL.

    The Back-end of your site is the administrative part of your website that is only accessible through a login. This is where you administer your website's Article pages, menu items, images, components, modules and plugins. Depending on how your site was built, you may have the ability to edit your pages by either Front-end or the Back-end.

    Editing an existing Article page's text or images from the Back-end is a very simple procedure and can be done by following the steps below:

    Step 1: Open your website by typing in your domain. (Example: www.yourdomain.com)

    Step 2: Log into the Back-end of your site by adding the following to your domain: /administrator (Example: www.yourdomain.com/administrator)

    Step 3: Type in your assigned Username and Password in the login form area.

    Step 4: Once you have successfully logged into your site you will be able to view the shortcut Control Panel icons on the left hand side of your screen.

    Step 5: Click on the icon labelled Articles.

    Step 6: You will now be directed to the Article Manager page which includes all Article Pages that are on your site.

    Step 7: Locate the page you would like to edit and click on the name of the Article page (in blue) on the left to open it.

    Step 8: To make a change to the text, click inside the content area. Place your cursor where you would like the new text entered and type it in. Once the change has been done, click on Save button located on the top right.

    (Please note: If making lots of changes, click on the Apply button on a regular basis to save the changes just in case your network is timed out. This will allow you to save and continue working on the page.)

    Step 9: Once you are finished editing your page, click on the Logout button on the top right hand corner of your screen.