FAQs

General

Why do I need a website?

There's no question that a Web site is more critical for some businesses than others. Companies who need to reach customers in different locations or who have products that can be shipped to customers, obviously need to have an online presence. But local businesses can also can benefit from a Web site that shows their location, lists their services or offers special promotions. For those of you who think you don't need a web site because you serve other businesses rather than retail consumers. consider this: Many businesses search for suppliers online, then order from them that way. If you want more customers, you should be online, regardless of your industry.

Who uses Joomla or WordPress?

All types of businesses, organizations, and individuals use Joomla / WordPress.

Corporate intranets and extranets
Online magazines, newspapers, and publications
E-commerce and online reservations
Government applications
Small business Web sites
Non-profit and organizational Web sites
Community-based portals
School and church Web sites
Personal or family homepages

Where are the web pages?

If you are coming from a traditional website made up of separate html pages, you may well wonder where the pages are.

In Joomla almost everything that you would normally think of as a web page is actually stored in a MySQL database. When you create a new page, your content is stored in a database record, not in a separate file.

Then when your site is viewed, Joomla calls up different items from your database and puts them together to make what is displayed to the user.

One exception is that your images are usually stored in the images directory and not the database.

Your MySQL database usually is created by you during the installation process.

We can convert your static HTML web site to Joomla, contact us for more details.

What do I need to have a website?
There are 3 essential things you need to have a website:

a Domain name

a Web host

Content and images for your pages

What is a domain name?

A domain name is the address that people use to find your company online; it's what they type in the browser's address bar to go to your website.

For example, our domain name is: http://www.xpressionwebs.com (in today's browsers, it's not necessary to type the symbols http:// or the www).

There are many companies that provide domains, but definitely shop around for the best price. Generally, a domain costs about about $9.00 - $10.00 a year, so if you find a company charging a higher rate, definitely see what additional services they are providing in that fee.

Domains are purchased on a first come, first serve basis, so you may find that the domain name you want is already taken.

Here is a GoDaddy Domain name search box that you can use to test and see if the domain name you are considering is available at this moment:

Do you provide web hosting as well?

Yes, as of February 1/2011 we now provide affordable web hosting with all of our plans.

Our motto is "We help you take control of your website."

Will I be able to update my website once it is done?

Yes, we take great pride in this fact. Your site will be built using the latest evolution in Content Management System web site design.Once your site is completed, you can easily update your content by using a web browser. This is a perfect alternative for today's busy business owners.

Do you have a monthly payment plans available?

No, at this time, we do not have a monthly payment plan for our website design packages.

Our Payment Terms are as follows:

We require a 50% downpayment once we start your site design. We accept Paypal payments or a certified cheque for this.

One the day that your final site goes live, we will require the final 50% be paid in full.

Do you provide support after the web site is completed?

Yes, depending on the plan that you have purchased, we provide 1-2 months of free email support.

An initial 3 hour telephone or live training session is also provided at no cost within the support time period.

Do you have update or maintenance packages available?

Of course, though most of our clients prefer to do their updates themselves.

We do have various update and maintenance plans available at very affordable rates. Visit our services, packages and plans page for more details.

Where would I be able to see samples of the work you have done?

Yes, we do. Please check our Portfolio page for projects that we have done for our valued customers.

How to?

How do I edit text inside an existing page on my web site?

There are 2 parts to your website. The Front-end and the Back-end.

social_network The Front-end of your site is what is viewed by the general public when they type in your site's domain URL.

The Back-end of your site is the administrative part of your website that is only accessible through a login. This is where you administer your website's Article pages, menu items, images, components, modules and plugins. Depending on how your site was built, you may have the ability to edit your pages by either Front-end or the Back-end.

Editing an existing Article page's text or images from the Back-end is a very simple procedure and can be done by following the steps below:

Step 1: Open your website by typing in your domain. (Example: www.yourdomain.com)

Step 2: Log into the Back-end of your site by adding the following to your domain: /administrator (Example: www.yourdomain.com/administrator)

Step 3: Type in your assigned Username and Password in the login form area.

Step 4: Once you have successfully logged into your site you will be able to view the shortcut Control Panel icons on the left hand side of your screen.

Step 5: Click on the icon labelled Articles.

Step 6: You will now be directed to the Article Manager page which includes all Article Pages that are on your site.

Step 7: Locate the page you would like to edit and click on the name of the Article page (in blue) on the left to open it.

Step 8: To make a change to the text, click inside the content area. Place your cursor where you would like the new text entered and type it in. Once the change has been done, click on Save button located on the top right.

(Please note: If making lots of changes, click on the Apply button on a regular basis to save the changes just in case your network is timed out. This will allow you to save and continue working on the page.)

Step 9: Once you are finished editing your page, click on the Logout button on the top right hand corner of your screen.

Xpression Webs - Stony Plain and Spruce Grove Website Design